Shopping Information
What Shipping Methods Are Available?
All Venkon Watches will be shipped by courier depending on availability. Within Singapore we generally use NinjaVan, Qxpress. Internationally, we may use Qxpress, Fedex, DHL, to name a few. Rest assured we will only use couriers with good track records to ship your watch
How Long Will It Take To Get My Package?
We will pack and ship your order within 3 business days, after which will be dependent on the courier’s shipping time. This can take anywhere from 1 business day (within Singapore), to 20 business days (internationally). We will advise you accordingly
Do You Ship Internationally?
Yes we ship internationally to most countries. Should you have any concern whether your watch can be shipped to you, feel free to email us at customer@venkonwatches.com
Payment Information
What Payment Methods Are Accepted?
We accept most credit cards such as Visa, MasterCard, Amex, etc.
Orders and Returns
Warranty Information
Every Vulcan watch is backed by a 1 year international warranty. Should you encounter any issues with your watch, feel free to write to customer@venkonwatches.com and we’ll take care of you
How do I change my watch strap?
You can refer to this link to learn how to change your watch strap https://www.crownandbuckle.com/how-to